Health Communication Project Director
You are a strategic project director with the ability to oversee multiple projects and to work effectively towards long-term client objectives — all while holding a clear, strategic vision. You have experience in planning, executing, and evaluating health communication programs, and you have scaled these appropriately within timeline and budgetary constraints. You’re able to manage multiple teams and projects to ensure all health communication products delight the client and incorporate best practices with synthesized audience research, health education and behavior change theories, and plain language writing. You enjoy working independently and collaboratively, are skilled in giving and receiving feedback, and enjoy supervising and mentoring others. You are passionate about making health information easier to understand and use.
The core functions of this role include:
- Setting and enacting strategy — You will work with clients and internal subject matter experts to set health communication strategy and articulate the vision across multiple contracts. You will contribute to, understand, and help the team enact this strategic vision and ensure that they have thought through processes with the right input at the right time.
- Client management — As a program manager, you are responsible for your client relationship across projects. You make sure the team’s talking points and rationale are clear to the client and to various stakeholders. You are savvy at negotiating strategy and deliverables with the client, and you’re comfortable challenging the status quo in those efforts. You communicate program risks clearly and proactively to the client.
- Delivering successful program outcomes — One of your responsibilities will be to monitor spend and budgets across teams, with support from the finance department. You understand and align your team with the client’s organizational goals and success measures. You will ensure the quality of deliverables meets internal standards and meets client expectations and goals, and you will provide a structure for evaluating the success of multiple projects.
- Supervising staff and overseeing subcontractors and partners — You will be responsible for understanding and managing the staffing and resourcing necessary for your program, including overseeing and managing the external partners and subcontractors that support it. You’ll not only lead your internal team in their efforts, but will also mentor and supervise them.
- Master’s degree in communication, public health, or a related social science
- Minimum 10 years professional experience in public health education, health communication, and/or communication research
- Experience supervising multiple staff on multi-disciplinary teams, including providing verbal and written feedback and conducting performance reviews
- Demonstrated effectiveness in a project management role, including an ability to establish and document processes
- Experience managing project or program budgets, including scoping out level of effort for staff labor and costs
- Experience with health education and health communication theories and principles and user-centered design methods for developing content or tools for web and print
- Experience developing materials for audiences with limited health literacy skills
- Experience working with and leading interdisciplinary teams
- Familiarity with federal plain language guidelines and best practices
- Experience managing digital product development, including requirements-gathering and launch planning
- Experience translating technical/medical information into plain language
- Familiarity with user research, including formative research methods and usability research methods.
- Solid working knowledge of common operating systems and software including Mac OS. Comfortable with digital-based work, especially digital project management and collaboration tools and video conferencing.
At CommunicateHealth, we acknowledge that our employees are the best and brightest, and we want to compensate you accordingly!
Competitive and equitable salary structure and profit share
A healthy social and emotional work environment
Personal and professional development and training
CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees.
This is a full-time, salaried position located in either our Northampton, MA or Rockville, MD office. We are not considering remote staff for this position. We offer highly competitive salaries and full benefits.
As a federal contractor, we are required to ask applicants to submit a voluntary demographics form, at www.communicatehealth.com/company/contact/. No personnel selections are made based on this information.